Damages Payout Following Fall at Work, Cleaning Contractors Sued

Damages payout following fall at work

Our client had recently secured a position with a supermarket. She had reported for work at the supermarket and completed the formal paperwork. She was then handed a uniform and sent to the staff change room to put on her uniform. Having changed, she exited the change room and took one step onto a tiled area when her feet flew out from under her. She fell very heavily onto the tiled floor suffering a number of injuries.

What she hadn’t realised was that the company employed a cleaning contractor to clean various areas. The contractor had slopped water and detergent over the tiled floor. No barriers or warning signs had been posted to warn of the danger of the slippery floor. As a result of the fall, our client suffered injuries to her back, hip and neck. She was taken by her employer to a local doctor who ordered x-rays and recommended that she rest. After a few days, her pain was getting worse so she was referred to a specialist who ordered MRI scanning. Over the next several months, she underwent physiotherapy and hydrotherapy as well as having to take painkillers to try and manage her pain. As time went on, she has been left with ongoing pain in her lower back as well as pain radiating down her neck and hip. She has difficulty doing her household chores and has had to stop playing tennis or continue with her gym programme. Her sleep is now greatly disturbed and due to her pain, she feels depressed and socially withdrawn. Eventually, she got herself back to work but with reduced hours. Her pain now seems to be permanent. Her specialist has certified that she is now presently unfit for her pre-injury duties, particularly as they involve repetitive bending, lifting, carrying and being on her feet all day.

Concerned about her future and not understanding her rights, she turned to the experts in workers compensation and negligence claims here at Taylor & Scott Compensation Lawyers.


Initially, our client consulted David Hartstein who is an Accredited Specialist in Personal Injury here at Taylor & Scott. David reviewed the facts and circumstances of the accident and ensured that she was being paid her full entitlements under the workers compensation laws. David then referred his client to Simon Meigan who is a Partner, Accredited Specialist in Personal Injury and an acknowledged expert in negligence claims here at Taylor & Scott. Simon reviewed the facts of the case and advised his client that a claim could be brought against the cleaning contractors for their negligence in causing her accident.

Simon issued a District Court claim suing for damages to compensate his client for her loss of income, past, present and future, her medical expenses and a lump sum to compensate her for her pain and suffering. Simon arranged for an expert engineer to prepare a report into occupational health and safety and the system of work that had led to his client’s accident. Having reviewed the facts and circumstances of the accident, the expert engineer was able to confirm the negligence of the cleaning contractors in causing the accident. Simon then made arrangements to qualify a consultant in occupational medicine to give an opinion on the effects of the injuries on his client’s ability to work. Simon conducted the case on a no-win/no-pay basis.


We are pleased to report that Simon has been able to negotiate a very satisfactory settlement of the negligence case on behalf of his client which has compensated her in one lump sum for all of her losses arising from the accident.


If you or someone you know suffers an injury in a fall at work, in a public place such as a shopping centre or other building, you are most welcome to contact our team of expert slip, trip and fall negligence lawyers here at Taylor & Scott. Our team will meet with you and examine the facts and circumstances of your claim. If Taylor & Scott acts for you, it will take your case on a no-win/no-pay basis, meaning you do not pay Taylor & Scott any costs whatsoever unless and until you win your case. Please contact our team of expert slip, trip and fall lawyers by ringing us on 1800 600 664 or emailing us at info@tayscott.com.au . Our lawyers will do everything they can to ensure that you receive maximum compensation for your injuries.

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